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The 5 Principles of Lean Office

Lean Office is underpinned by 5 principles which include:

  1. Defining Value From The Customers Point Of View
  2. Improving Activities That Deliver Value To The Customer  Via The Value Stream
  3. Creating And Maintaining Flow In The Value Stream
  4. Creating Pull
  5. A Culture Of Continuous Improvement

Via a simple scenario, this training explores these 5 key tenants of Lean Office providing a foundational understanding for the tools and methodologies common to lean office implementation.  The course touches on the 5 Principals as well as concepts of Value Stream Mapping, Macro Maps, Cycle Time, Queue Time and Lead Time as well as one of the 8 Common (but deadly) wastes in the office known as Overproduction.